Voto medio
Basato su 51998 Recensioni

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Janet
Superb service, easy to use on line booking, speedy and clear. Looking forward to Sailing with you.
Ulrike
Wir haben es nicht geschafft uns bei Moby anzumelden. Wir mussten das dann über unseren Campingplatz auf Korsika erledigen. Es hat viel Zeit gekostet. Ansonsten sind wir bis jetzt zufrieden
Sehr geehrter Kunde, wir bedanken uns fuer Ihre Resenzion. Wir informieren Sie dass, die Website von Moby nicht rueckfuehrbahr mit unserem Reservierungszentrum ist. Das Camping, wo Sie gebucht haben, ist unser Mitglied, und man kann direkt auf der Website des Campings die Faehre buchen. Vielen Dank, Ihr Team von Ok-Ferry
Graham
Very good service , easy to use web site
Duncan
Quick, easy; available in English; simple to use; good response from the Company as to the booking and confirmation via SMS
Andrew
VOUCHER WAS NOT ACCURATE WHICH PROMPTED ME HAVING TO SEND A FOLLOW-UP EMAIL. APPARENTLY THE REQUIRED CORRECTION WILL BE MADE WHEN THE TICKETS ARE COLLECTED.
Dear Customer, as noticed by our operator, we confirm you that you can correct your ticket directly at the ticket office before the departure. Kind regards, Ok-Ferry Staff
Hatter
Very convenient and easy to use. My only complaint is the booking fee
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Patricia
Fast and easy. Great service. Thank you!
Jon
Terrific service!
Rhea
I ordered a round trip ticket and only got one way. Please email me the ticket for 4 from Sorrento to Capri. Thank you.
Dear Customer, we inform that you have recived all you documents for the round trip, the Voucher from Sorento to Capri to show it at the Pier's Office before get on board, and the ticket from Capri to Sorrento to show it at the Ferry before get on board. Thank you, Ok-Ferry staff
Pohl
Schnelle intuitive Benutzeroberfläche
Geusebroek
Very bad service. While booking, something went wrong with the website on my computer, so I booked 3 times the same trip. Directly after I've seen there were 3 payments, I contacted the office. Sadly there was no possible way to cancel 2 of the3 reservations, without paying un unacceptable penalty. While it is obvious something went wrong and I don't want to book the same trip 3 times.
Dear customer, we are sorry about your negative evaluation, we would like to inform you that the penalty amount deducted from your cancellation request is simply due to the reason that you have bought the same ticket online three times. In case that you would have problems on the first request, next to the booking summary, on our website, you could find our telephone numbers to be assisted. Our call center is open every day from 8 am to 8 pm. Best regards, Ok-ferry staff.
Helio
Easy , fast ... could have some photos or map of the premisses that you be at ... so you can get used to it .
Paul
Excellent service.
Burzaco Malo
very convenient service, and very helpful staff
Veronez
Easy and fast booking.
Ronald
Brilliant. , great service. Quick and easy. Thank you
Aubrey
Service was great. Responses were very timely and the booking was easy!
Basiri
Five stars for sure!
Suter
Die Erfassung der Buchung war einfach. Am Schluss der Buchung erhielt ich eine Zusammenfassung mit dem Hinweis, dass die kein Ticket sei. Da der Hinweis fehlte, dass ich das Ticket per Mail erhalten würde, suchte ich eine Weg, dies auszudrucken, was nicht möglich war. Das Ticket-Mail kam dann automatisch nach 10 Minuten.
Sehr geehrter Kunde, wir bedanken uns für Ihre Rezension und Ihren Vorschlag, Welcher von unserer Direktion bewertet wird. Wir bitten alle unsere Kunden sich mit einem persönlichen Kommentar zu äussern, sodass wir unseren Service in jeder Hinsicht verbessern können,. Vielen Dank, Ihr Team von OK-Ferry
Hayes
Quick, and perfecto. The service and the ticket receipt was fantastic
Maree
Very efficient service
Judith
efficient, easy and prompt ticketing-- VERY satisfied!
Stein Erik
OK
Katarina
useful but somewhat expensive service
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Gustav
Sind mit der Buchung sehr zufrieden. Alles lief einwandfrei und problemlos.
Daniel
Very easy and user friendly. I suggest you add a feature, so that we don't need to print the ticket.we should be able to just use our phone to show the ticket.
Dear customer, we really appreciate your review and we kindly inform you that with the voucher received from us you can go directly to the port and switch it with the boarding pass at the ticket office showing it from your electronic device. For further informations do not hesitate to contact us. Best regards, Ok-Ferry staff.
Vardalis
Perfect service
John
Excellent Service
Jörg
OK ferry macht seinem Namen alle Ehre. Alles OK, Super + schneller Service
Iñaki
Muy rápido y sencillo
Monica
not clear if baggage cost more or not and how to purchase for extra luggage
Dear Customer, we kindly inform you that in the ticket you have purchased is already included a hand luggage per person. Any extra luggage can be added to the ticket during the check-in procedure at the port desk. Thank you, the Staff of Ok-Ferry
Christopher N
Very easy to book on line. We look forward to seeing the beautiful Amalfi coast from the ocean!!
John
Very helpful customer service when online payment problems were experienced Very professional
Woodtli
Unkompliziert. Übersichtlicher Bestellvorgang.
Stewart
Great.
Walton
Excellent. Quick and very efficient service.
John
Fast and efficient. Great resource for securing ferry travel during Italian high season.
Ellen
Service charge is a bit high.
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Meghan
Great service, easy to find the right ferry for your journey. 5 stars
Alberto
It's a very friendly page
Pascal
parfait
Andrei
Booking service is good. But it is unbelievable that with reservation code must go for a printed ticket to the desk because cannot scan them in phone .
Dear Customer, unfortunately, some ferry companies do not issue a valid e-ticket for boarding, but only a voucher which must be converted to the port ticket before departure. This is a direct disposal of the ferry company, independent from our reservation center. Thank you, the Staff of Ok-Ferry
Jac
Good service!
Karl Heinz
schnell, unkompliziert, perfekt
Gülsüm
There is a problem to get back to payment phase in the booking if you cannot succeed. Bu the staff is quite helpful with online questions.
Dhondt
tres accueillant, performant et disponible et a l’écoute des besoin de la clientele
Roger
Es war einfach und schnell. Ich würde diesen Service wieder benutzen.
Rebrkah
Valentina was incredibly responsive and helpful!
Webb
Very good
Michelle
Very simple service to use for booking.


